MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States
Sep 17, 15:11 UTCSep 17, 20:25 UTC
Duration
5h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
MMS Short Code, North AmericaCARRIER NETWORK - MMS Short Code, North America
Final update
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
Timeline
- Resolved · Sep 17, 20:25 UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
- Monitoring · Sep 17, 17:53 UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 17, 16:12 UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 17, 15:11 UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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|---|---|---|---|
| Sep 2503:49 UTC | SMS Delivery Delays from Twilio to Claro Brazil | minor | Ongoing |
| Sep 2502:24 UTC | SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States | minor | Ongoing |
| Sep 2420:40 UTC | Event Streams Service Disruption | minor | 5h 44m |
| Sep 2417:55 UTC | SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria | minor | Ongoing |
| Sep 2417:19 UTC | Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 | minor | 43m |
| Sep 2416:22 UTC | Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) | minor | 2h 4m |
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