Incidentsby IbisSMS Delivery Delays from Twilio to WOM Colombia
Oct 24, 07:05 UTCOct 24, 12:48 UTC
Duration
5h 43m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
558 incidents
Affected
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin AmericaCARRIER NETWORK - MMS, APAC
Final update
The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally.
Timeline
- Resolved · Oct 24, 12:48 UTC
The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally.
- Monitoring · Oct 24, 11:41 UTC
We have observed a recovery in SMS delivery from Twilio to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Oct 24, 11:40 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Oct 24, 10:11 UTC
Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Oct 24, 08:06 UTC
Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Oct 24, 07:05 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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