Intermittently Flex Agents are Unable to Accept Inbound Voice Calls in Flex
Feb 12, 12:42 UTCFeb 13, 05:08 UTC
Duration
16h 26m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Flex agents are able to operate normally, and there are no indications of service disruption or degradation.
Timeline
- Resolved · Feb 13, 05:08 UTC
Flex agents are able to operate normally, and there are no indications of service disruption or degradation.
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