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Twilio · Apps and SaaSFeb 12, 2026, 12:42 UTC 9 months ago

Intermittently Flex Agents are Unable to Accept Inbound Voice Calls in Flex

MinorNot disclosedUpdated 47d ago
Feb 12, 12:42 UTCFeb 13, 05:08 UTC
Duration
16h 26m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Flex agents are able to operate normally, and there are no indications of service disruption or degradation.

Timeline

  1. Resolved · Feb 13, 05:08 UTC
    Flex agents are able to operate normally, and there are no indications of service disruption or degradation.

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