User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines
Sep 17, 09:14 UTCSep 17, 16:28 UTC
Duration
7h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Verify Silent Network AuthCARRIER NETWORK - Verify Silent Network Auth
Final update
The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.
Timeline
- Resolved · Sep 17, 16:28 UTC
The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.
- Monitoring · Sep 17, 16:24 UTC
We have observed a recovery in User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- Monitoring · Sep 17, 14:23 UTC
We have observed a recovery in User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 17, 12:20 UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Sep 17, 10:14 UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 17, 09:14 UTC
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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