User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines

Final update

The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.

1. Resolved · Sep 17, 16:28 UTC
   The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.
2. Monitoring · Sep 17, 16:24 UTC
   We have observed a recovery in User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
3. Monitoring · Sep 17, 14:23 UTC
   We have observed a recovery in User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
4. Investigating · Sep 17, 12:20 UTC
   Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
5. Investigating · Sep 17, 10:14 UTC
   Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
6. Investigating · Sep 17, 09:14 UTC
   Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.