Incidentsby Glyph503 Errors When Calling Comms-API
Sep 17, 15:57 UTCSep 17, 15:57 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
SMSPROGRAMMABLE MESSAGING - SMS
Final update
Starting on 2026-09-16 ~19:00 UTC customers were experiencing 503 errors while calling comms-api messages endpoints. 128 requests took 1 minute and eventually got failed by the timeout. After 19:30 there were no 503 errors observed anymore but the root cause of the issue is unclear.
Timeline
- Resolved · Sep 17, 15:57 UTC
Starting on 2026-09-16 ~19:00 UTC customers were experiencing 503 errors while calling comms-api messages endpoints. 128 requests took 1 minute and eventually got failed by the timeout. After 19:30 there were no 503 errors observed anymore but the root cause of the issue is unclear.
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