Incidentsby GlyphFlex AI Copilot Wrap-up notes and topics classification requests timing out - OpenAI Timeouts
Jul 14, 15:53 UTCJul 14, 20:23 UTC
Duration
4h 30m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
Our engineers have monitored the fix and confirmed the issue with Flex Agent Copilot for Wrap-up notes has been resolved. All services are now operating normally at this time.
Timeline
- Resolved · Jul 14, 20:23 UTC
Our engineers have monitored the fix and confirmed the issue with Flex Agent Copilot for Wrap-up notes has been resolved. All services are now operating normally at this time.
More from Twilio
Full historySMS Delivery Receipt Delays from Twilio to Bouygues Telecom Francestill openSMS Delivery Failures from Germany to a Subset of Twilio Long Codesstill openSMS Delivery Failures from Twilio to ETL Laosstill openSMS Delivery Failures from Twilio to MTN Nigerialasted 6h 1mSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canadalasted 14h 13mSMS Delivery Receipt Delays from Twilio to Globe Philippineslasted 13h 17m