Incidentsby GlyphCall Summaries in Voice Insights Affected
Dec 13, 18:54 UTCDec 13, 18:54 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
Twilio Voice Insights Call Summaries were degraded for 40 minutes between 05:00 and 05:40 Pacific Time on 12/13/2025. During this period of time, customers using Voice Insights API and Console did not see the data for the above period. The issue has now been resolved.
Timeline
- Resolved · Dec 13, 18:54 UTC
Twilio Voice Insights Call Summaries were degraded for 40 minutes between 05:00 and 05:40 Pacific Time on 12/13/2025. During this period of time, customers using Voice Insights API and Console did not see the data for the above period. The issue has now been resolved.
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