Twilio · Apps and SaaSSep 17, 2026, 09:43 UTC

SMS Delivery Delays from Twilio to H3G United Kingdom

MinorNot disclosedUpdated 47d ago

Sep 17, 09:43 UTCSep 17, 16:20 UTC

Duration

6h 37m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

SMS, EuropeCARRIER NETWORK - SMS, Europe

Final update

The incident has been resolved and SMS delivery from Twilio to H3G network subscribers in the United Kingdom is operating normally.

Resolved · Sep 17, 16:20 UTC
The incident has been resolved and SMS delivery from Twilio to H3G network subscribers in the United Kingdom is operating normally.
Monitoring · Sep 17, 14:16 UTC
We have observed a recovery in SMS delivery from Twilio to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating · Sep 17, 12:49 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Investigating · Sep 17, 10:43 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating · Sep 17, 09:43 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.