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Twilio · Apps and SaaSSep 22, 2026, 04:20 UTC 6 weeks ago

SMS Delivery Delays from Twilio to Izzi Mexico

MinorNot disclosedUpdated 47d ago
Sep 22, 04:20 UTCSep 22, 08:16 UTC
Duration
3h 56m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to Izzi network subscribers in Mexico is operating normally.

Timeline

  1. Resolved · Sep 22, 08:16 UTC
    The incident has been resolved and SMS delivery from Twilio to Izzi network subscribers in Mexico is operating normally.
  2. Monitoring · Sep 22, 08:07 UTC
    We have observed a recovery in SMS delivery from Twilio to Izzi network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Monitoring · Sep 22, 06:06 UTC
    We have observed a recovery in SMS delivery from Twilio to Izzi network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Sep 22, 05:39 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Izzi network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Identified · Sep 22, 04:39 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Izzi network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  6. Investigating · Sep 22, 04:20 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Izzi network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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