Who is down right now

Down now20This week248

20 down now · 248 this week

Twilio · Apps and SaaSJul 13, 2026, 20:27 UTC 3 months ago

Direct Send Whatsapp Template Failures

MinorNot disclosedUpdated 47d ago
Jul 13, 20:27 UTCJul 14, 02:43 UTC
Duration
6h 16m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue with unexpected status updates causing message send failures has been resolved and Direct Send WhatsApp templates are operating normally at this time.

Timeline

  1. Resolved · Jul 14, 02:43 UTC
    The issue with unexpected status updates causing message send failures has been resolved and Direct Send WhatsApp templates are operating normally at this time.

More from Twilio

Full history
MinorOngoingNov 9, 13:59 UTC
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom Francestill open
MinorOngoingNov 9, 07:38 UTC
SMS Delivery Failures from Germany to a Subset of Twilio Long Codesstill open
MinorOngoingNov 9, 06:57 UTC
SMS Delivery Failures from Twilio to ETL Laosstill open
MinorNov 8, 23:19 UTC
SMS Delivery Failures from Twilio to MTN Nigerialasted 6h 1m
MinorNov 8, 14:58 UTC
Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canadalasted 14h 13m
MinorNov 7, 21:22 UTC
SMS Delivery Receipt Delays from Twilio to Globe Philippineslasted 13h 17m