Voice Insights Returning Inaccurate Client Call Metrics Graphs
Aug 26, 23:25 UTCAug 26, 23:44 UTC
Duration
19m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Twilio Voice Insights Metrics page in Console was degraded between 08/24/2026 and 08/26/2026. During this period of time customers may have experienced skewed graphs when viewing the Client Call Metrics graphs. The issue has now been resolved.
Timeline
- Resolved · Aug 26, 23:44 UTC
Twilio Voice Insights Metrics page in Console was degraded between 08/24/2026 and 08/26/2026. During this period of time customers may have experienced skewed graphs when viewing the Client Call Metrics graphs. The issue has now been resolved.
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