Incidentsby GlyphSome Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204
Sep 24, 17:19 UTCSep 24, 18:02 UTC
Duration
43m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Origination US1Origination AU1Origination IE1Termination US1Termination AU1Termination IE1ELASTIC SIP TRUNKING US1 - Origination US1ELASTIC SIP TRUNKING US1 - Termination US1ELASTIC SIP TRUNKING AU1 - Origination AU1ELASTIC SIP TRUNKING AU1 - Termination AU1ELASTIC SIP TRUNKING IE1 - Origination IE1ELASTIC SIP TRUNKING IE1 - Termination IE1
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 24, 18:02 UTC
This incident has been resolved.
- Investigating · Sep 24, 17:56 UTC
Transfer calls done via SIP REFER in Elastic SIP Trunking are no longer Failing With Error Code 32204, we'll monitor for 30 minutes and will share more info if it becomes available.
- Investigating · Sep 24, 17:38 UTC
We are continuing to investigate this issue.
- Investigating · Sep 24, 17:36 UTC
Transfer calls done via SIP REFER in Elastic SIP Trunking is Failing With Error Code 32204, our engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.
- Investigating · Sep 24, 17:19 UTC
Our monitoring systems have detected a potential issue with Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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