Skip to content
Twilio · Apps and SaaSJan 21, 2026, 18:36 UTC

Account Upgrade Attempts Returning Error Messages

MinorNot disclosedUpdated 37h ago
Jan 21, 18:36 UTCJan 21, 21:13 UTC
Duration
2h 37m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue causing some customers to be unable to upgrade their accounts has been resolved.

Timeline

  1. Resolved · Jan 21, 21:13 UTC
    The issue causing some customers to be unable to upgrade their accounts has been resolved.

More from Twilio

Full history

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Outages by email

Saturday mornings: the week's major outages, new postmortems and disclosed breaches, only in weeks that had some.

Double opt-in. Unsubscribe any time.