Issues with TaskRouter and Flex Insights and Routing
Feb 27, 19:08 UTCFeb 27, 19:18 UTC
Duration
10m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
We have fully investigated the issue regarding customers using taskrouter and flex would have delays in routing of calls and messages to agents and have now resolved the issue.
Timeline
- Resolved · Feb 27, 19:18 UTC
We have fully investigated the issue regarding customers using taskrouter and flex would have delays in routing of calls and messages to agents and have now resolved the issue.
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