Twilio · Apps and SaaSOct 22, 2025, 18:04 UTC

Delay in Availability of Voice Insights Call Summaries in US1 Region

MinorNot disclosedUpdated 47d ago

Oct 22, 18:04 UTCOct 23, 00:59 UTC

Duration

6h 55m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

Not listed by the vendor.

Status page

Final update

Availability of Voice Insights call summaries now operating normally. The engineers have backfilled the call-summaries and data. This incident has been resolved.

Timeline

Resolved · Oct 23, 00:59 UTC
Availability of Voice Insights call summaries now operating normally. The engineers have backfilled the call-summaries and data. This incident has been resolved.

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