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Twilio · Apps and SaaSJul 29, 2026, 18:56 UTC 3 months ago

SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya

MinorNot disclosedUpdated 47d ago
Jul 29, 18:56 UTCJul 29, 22:14 UTC
Duration
3h 18m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya is operating normally.

Timeline

  1. Resolved · Jul 29, 22:14 UTC
    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya is operating normally.

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