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Twilio · Apps and SaaSSep 23, 2026, 12:53 UTC

SMS Delivery Delays from Twilio to MASS Response Austria

MinorNot disclosedUpdated 37h ago
Sep 23, 12:53 UTCSep 23, 17:13 UTC
Duration
4h 20m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to MASS Response network subscribers in Austria is operating normally.

Timeline

  1. Resolved · Sep 23, 17:13 UTC
    The incident has been resolved and SMS delivery from Twilio to MASS Response network subscribers in Austria is operating normally.
  2. Monitoring · Sep 23, 15:11 UTC
    We have observed a recovery in SMS delivery from Twilio to MASS Response network subscribers in Austria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Sep 23, 14:24 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to MASS Response network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Sep 23, 13:23 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to MASS Response network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Sep 23, 12:53 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to MASS Response network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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