Twilio · Apps and SaaSSep 23, 2026, 12:53 UTC

SMS Delivery Delays from Twilio to MASS Response Austria

MinorNot disclosedUpdated 47d ago

Sep 23, 12:53 UTCSep 23, 17:13 UTC

Duration

4h 20m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

SMS, EuropeCARRIER NETWORK - SMS, Europe

Final update

The incident has been resolved and SMS delivery from Twilio to MASS Response network subscribers in Austria is operating normally.

Resolved · Sep 23, 17:13 UTC
The incident has been resolved and SMS delivery from Twilio to MASS Response network subscribers in Austria is operating normally.
Monitoring · Sep 23, 15:11 UTC
We have observed a recovery in SMS delivery from Twilio to MASS Response network subscribers in Austria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Identified · Sep 23, 14:24 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MASS Response network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified · Sep 23, 13:23 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MASS Response network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating · Sep 23, 12:53 UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MASS Response network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.