Twilio · Apps and SaaSMar 9, 2026, 22:54 UTC

Twilio and SendGrid Help Center AI Assistant Issues

MinorNot disclosedUpdated 47d ago

Mar 9, 22:54 UTCMar 10, 05:24 UTC

Duration

6h 30m

Impact

Minor

Root cause

Not disclosed

Twilio, 90 days

548 incidents

Affected

Not listed by the vendor.

Status page

Final update

Latency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time

Timeline

Resolved · Mar 10, 05:24 UTC
Latency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time

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Full history

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