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Twilio · Apps and SaaSSep 21, 2026, 06:10 UTC 7 weeks ago

Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan

MinorNot disclosedUpdated 44d ago
Sep 21, 06:10 UTCSep 25, 21:36 UTC
Duration
4d 15h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Voice, APACCARRIER NETWORK - Voice, APAC
Status page

Final update

The incident has been resolved and voice calls from Twilio Phone Numbers to Jazz network subscribers in Pakistan are operating normally.

Timeline

  1. Resolved · Sep 25, 21:36 UTC
    The incident has been resolved and voice calls from Twilio Phone Numbers to Jazz network subscribers in Pakistan are operating normally.
  2. Monitoring · Sep 25, 19:15 UTC
    We have observed a recovery in voice calls from Twilio Phone Numbers to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Sep 25, 00:52 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
  4. Identified · Sep 24, 00:51 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
  5. Identified · Sep 23, 08:51 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
  6. Identified · Sep 23, 00:50 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
  7. Identified · Sep 22, 20:50 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  8. Identified · Sep 22, 18:50 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  9. Identified · Sep 22, 17:49 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  10. Monitoring · Sep 22, 16:52 UTC
    We have observed a recovery in voice calls from Twilio Phone Numbers to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  11. Monitoring · Sep 22, 14:52 UTC
    We have observed a recovery in voice calls from Twilio Phone Numbers to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  12. Identified · Sep 21, 22:50 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
  13. Identified · Sep 21, 14:49 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
  14. Identified · Sep 21, 10:48 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  15. Identified · Sep 21, 08:37 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  16. Identified · Sep 21, 07:29 UTC
    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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