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Twilio · Apps and SaaSAug 3, 2026, 16:47 UTC 3 months ago

Issues using Speech-to-Text when using DeepGram for ConversationRelay

MajorNot disclosedUpdated 47d ago
Aug 3, 16:47 UTCAug 3, 19:30 UTC
Duration
2h 43m
Impact
Major
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue with Deepgram speech models nova-2 and nova-3 for Conversation Relay has been resolved and it is operating normally at this time.

Timeline

  1. Resolved · Aug 3, 19:30 UTC
    The issue with Deepgram speech models nova-2 and nova-3 for Conversation Relay has been resolved and it is operating normally at this time.

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