Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines
Jan 1, 07:09 UTCJan 1, 07:43 UTC
Duration
34m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Twilio [Voice] was degraded for 2hours an 16 minutes minutes between 22:43 21/12/2025 and 00:59 22/12/2025 Pacific Time . During this period of time customers may have experienced [problem symptoms such as interrupted calls and messages]. The issue has now been resolved.
Timeline
- Resolved · Jan 1, 07:43 UTC
Twilio [Voice] was degraded for 2hours an 16 minutes minutes between 22:43 21/12/2025 and 00:59 22/12/2025 Pacific Time . During this period of time customers may have experienced [problem symptoms such as interrupted calls and messages]. The issue has now been resolved.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:49 UTC | SMS Delivery Delays from Twilio to Claro Brazil | minor | Ongoing |
| Sep 2502:24 UTC | SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States | minor | Ongoing |
| Sep 2420:40 UTC | Event Streams Service Disruption | minor | 5h 44m |
| Sep 2417:55 UTC | SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria | minor | Ongoing |
| Sep 2417:19 UTC | Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 | minor | 43m |
| Sep 2416:22 UTC | Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) | minor | 2h 4m |
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