Incidentsby GlyphVoice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Japan
Aug 21, 04:13 UTCAug 21, 04:50 UTC
Duration
37m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
Upon further investigation into reported voice call disruptions in Japan, our team verified that the impact is limited to a single account rather than a platform-wide issue. Consequently, we are closing this public status page entry. Our team has reached out directly to the impacted customer to deliver targeted support and resolution details.
Timeline
- Resolved · Aug 21, 04:50 UTC
Upon further investigation into reported voice call disruptions in Japan, our team verified that the impact is limited to a single account rather than a platform-wide issue. Consequently, we are closing this public status page entry. Our team has reached out directly to the impacted customer to deliver targeted support and resolution details.
More from Twilio
Full historySMS Delivery Receipt Delays from Twilio to Bouygues Telecom Francestill openSMS Delivery Failures from Germany to a Subset of Twilio Long Codesstill openSMS Delivery Failures from Twilio to ETL Laosstill openSMS Delivery Failures from Twilio to MTN Nigerialasted 6h 1mSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canadalasted 14h 13mSMS Delivery Receipt Delays from Twilio to Globe Philippineslasted 13h 17m