Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Japan
Aug 21, 04:13 UTCAug 21, 04:50 UTC
Duration
37m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Upon further investigation into reported voice call disruptions in Japan, our team verified that the impact is limited to a single account rather than a platform-wide issue. Consequently, we are closing this public status page entry. Our team has reached out directly to the impacted customer to deliver targeted support and resolution details.
Timeline
- Resolved · Aug 21, 04:50 UTC
Upon further investigation into reported voice call disruptions in Japan, our team verified that the impact is limited to a single account rather than a platform-wide issue. Consequently, we are closing this public status page entry. Our team has reached out directly to the impacted customer to deliver targeted support and resolution details.
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Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.