Incidentsby GlyphInconsistencies with Suppressions - Block Lists
Aug 31, 19:45 UTCSep 1, 16:27 UTC
Duration
20h 42m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved. The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API. All services are now operating normally at this time.
Timeline
- Resolved · Sep 1, 16:27 UTC
Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved. The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API. All services are now operating normally at this time.
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