Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers
Sep 21, 09:51 UTCSep 22, 03:36 UTC
Duration
17h 45m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Voice, Middle East & AfricaCARRIER NETWORK - Voice, Middle East & Africa
Final update
The incident has been resolved and voice calls from network subscribers to a subset of Twilio Israel Phone Numbers are operating normally.
Timeline
- Resolved · Sep 22, 03:36 UTC
The incident has been resolved and voice calls from network subscribers to a subset of Twilio Israel Phone Numbers are operating normally.
- Monitoring · Sep 22, 00:19 UTC
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Israel Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- Monitoring · Sep 21, 22:19 UTC
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Israel Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Sep 21, 22:18 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Sep 21, 16:53 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- Investigating · Sep 21, 12:52 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Sep 21, 10:51 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 21, 09:51 UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:49 UTC | SMS Delivery Delays from Twilio to Claro Brazil | minor | Ongoing |
| Sep 2502:24 UTC | SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States | minor | Ongoing |
| Sep 2420:40 UTC | Event Streams Service Disruption | minor | 5h 44m |
| Sep 2417:55 UTC | SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria | minor | Ongoing |
| Sep 2417:19 UTC | Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 | minor | 43m |
| Sep 2416:22 UTC | Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) | minor | 2h 4m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.