Notify SMS Requests Failed With 500s Errors if the Request Landed on OTK Pods
May 12, 13:41 UTCMay 12, 13:41 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Notify SMS was degraded between 05/06/2026, 23:00 and 05/11/2026, 7:00 Pacific Time. During this period of time customers may have experienced Notify: SMS requests not getting delivered to users. The issue has now been resolved.
Timeline
- Resolved · May 12, 13:41 UTC
Notify SMS was degraded between 05/06/2026, 23:00 and 05/11/2026, 7:00 Pacific Time. During this period of time customers may have experienced Notify: SMS requests not getting delivered to users. The issue has now been resolved.
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