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Twilio · Apps and SaaSMay 26, 2026, 14:18 UTC 5 months ago

Multiple API Endpoints Experiencing Timeouts

MinorNot disclosedUpdated 47d ago
May 26, 14:18 UTCMay 26, 15:43 UTC
Duration
1h 25m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Our engineers have identified an issue where customer may have experienced unexpected 500 errors or increased latency when connecting to a subset of Twilio Rest APIs. We have been observing recovery for 45 minutes.

Timeline

  1. Resolved · May 26, 15:43 UTC
    Our engineers have identified an issue where customer may have experienced unexpected 500 errors or increased latency when connecting to a subset of Twilio Rest APIs. We have been observing recovery for 45 minutes.

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