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Twilio · Apps and SaaSJun 17, 2026, 14:18 UTC 4 months ago

Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot

MinorNot disclosedUpdated 47d ago
Jun 17, 14:18 UTCJun 18, 07:10 UTC
Duration
16h 52m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

We are no longer experiencing elevated latency issues affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. This incident has been resolved.

Timeline

  1. Resolved · Jun 18, 07:10 UTC
    We are no longer experiencing elevated latency issues affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. This incident has been resolved.

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