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Twilio · Apps and SaaSMay 6, 2026, 08:01 UTC

User Authentication Identity Gateway API Failure Increase and High Latency for T-Mobile in United States

MinorNot disclosedUpdated 37h ago
May 6, 08:01 UTCMay 6, 13:15 UTC
Duration
5h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Status page

Final update

We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Resolved · May 6, 13:15 UTC
    We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

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