Incidentsby GlyphCall failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers
Oct 31, 21:41 UTCNov 5, 03:03 UTC
Duration
4d 5h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
We are resolving this incident as we found that the main cause is that some of our customers are unable to comply with the requirements from our service providers that caused the observed call failures. The next actions are for these customers to submit all the necessary configurations for them to be compliant, which is currently a work in progress.
Timeline
- Resolved · Nov 5, 03:03 UTC
We are resolving this incident as we found that the main cause is that some of our customers are unable to comply with the requirements from our service providers that caused the observed call failures. The next actions are for these customers to submit all the necessary configurations for them to be compliant, which is currently a work in progress.
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