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Twilio · Apps and SaaSFeb 6, 2026, 16:57 UTC 9 months ago

Call quality issue from subscribers in Canada and United states of America via a subset of Long codes

InformationalNot disclosedUpdated 47d ago
Feb 6, 16:57 UTCFeb 6, 16:57 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

Timeline

  1. Resolved · Feb 6, 16:57 UTC
    Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

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