Call quality issue from subscribers in Canada and United states of America via a subset of Long codes
Feb 6, 16:57 UTCFeb 6, 16:57 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
Not listed by the vendor.
Final update
Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.
Timeline
- Resolved · Feb 6, 16:57 UTC
Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.
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