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Twilio · Apps and SaaSFeb 12, 2026, 14:20 UTC 9 months ago

Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia

MinorNot disclosedUpdated 47d ago
Feb 12, 14:20 UTCFeb 12, 19:15 UTC
Duration
4h 55m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Our engineers have monitored the fix and confirmed the issue with Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia has been resolved. All services are now operating normally at this time.

Timeline

  1. Resolved · Feb 12, 19:15 UTC
    Our engineers have monitored the fix and confirmed the issue with Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia has been resolved. All services are now operating normally at this time.

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