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Twilio · Apps and SaaSJul 24, 2026, 08:57 UTC 3 months ago

User Authentication Identity SNA Failure Increase and Gateway API Failure Increase for T-Mobile in United States

MinorNot disclosedUpdated 47d ago
Jul 24, 08:57 UTCJul 24, 11:03 UTC
Duration
2h 6m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Timeline

  1. Resolved · Jul 24, 11:03 UTC
    Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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