API Errors Affecting Multiple Services

Final update

Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components: Phone Numbers Account Management Authy > Verify Programmable Messaging > SMS Programmable Messaging > Messaging Services Programmable Messaging > MMS Programmable Messaging > Conversations Programmable Video > Group Rooms Serverless > Studio Serverless > Sync Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC

1. Resolved · Sep 21, 15:09 UTC
   Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components: Phone Numbers Account Management Authy > Verify Programmable Messaging > SMS Programmable Messaging > Messaging Services Programmable Messaging > MMS Programmable Messaging > Conversations Programmable Video > Group Rooms Serverless > Studio Serverless > Sync Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC
2. Investigating · Sep 21, 14:45 UTC
   Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.