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Twilio · Apps and SaaSSep 24, 2026, 11:52 UTC

SMS Delivery Delays and Failures from Twilio to MTS Belarus

MinorNot disclosedUpdated 7h ago
Sep 24, 11:52 UTCSep 24, 15:09 UTC
Duration
3h 17m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Belarus is operating normally.

Timeline

  1. Resolved · Sep 24, 15:09 UTC
    The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Belarus is operating normally.
  2. Monitoring · Sep 24, 13:56 UTC
    We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Belarus and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Sep 24, 13:31 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Sep 24, 12:27 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Sep 24, 11:52 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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