Increased latency across multiple endpionts
Jul 3, 01:25 UTCJul 3, 02:11 UTC
Duration
46m
Impact
Informational
Root cause
Database
Affirm, 90 days
1 incidents
Affected
USAffirm Checkout - US
Final update
Latencies have returned to normal levels. We will continue to monitor to ensure stability.
Timeline
- Resolved · Jul 3, 02:11 UTC
Latencies have returned to normal levels. We will continue to monitor to ensure stability.
- Monitoring · Jul 3, 02:05 UTC
Our endpoints all look recovered. We will continue to monitor the situation to ensure that our systems are fully operational.
- Identified · Jul 3, 01:50 UTC
We are seeing recovery, one of our partners is working on full resolution. Seeing increased latency across multiple partners but impact is limited to the US only.
- Investigating · Jul 3, 01:46 UTC
We have identified the cause of the disruption to our services as due to dynamodb. We are currently working closely with the appropiate teams to resolve the issue as quickly as possible.
- Investigating · Jul 3, 01:25 UTC
We are aware of an issue where increased latency is affecting multiple endpoints and some checkout timeouts. Our team is currently investigating, and we will provide additional updates as soon as possible.
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 1015:06 UTC | CA Checkout Degradation | major | 52m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
Also caused by database
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1309:16 UTC | Incident with several GitHub Services | critical | 1h 29m | |
| Sep 921:53 UTC | INC20000211 | critical | 1h 58m | |
| Aug 2616:17 UTC | Issues performance is degraded in the US | minor | 4h 19m | |
| Aug 1216:16 UTC | Incident with Pull Requests and Issues | minor | 25m | |
| Aug 818:57 UTC | Account Registration, Droplets, and Related Services | minor | 6h 3m | |
| Jul 2817:41 UTC | Event ingestion and retrieval delays for some North America customers | none | 2h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.