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Affirm · Apps and SaaSJul 3, 2025, 01:25 UTC 1 year ago

Increased latency across multiple endpionts

InformationalDatabaseUpdated 45d ago
Jul 3, 01:25 UTCJul 3, 02:11 UTC
Duration
46m
Impact
Informational
Root cause
Database
Affirm, 90 days
3 incidents
Affected
USAffirm Checkout - US
Status page

Final update

Latencies have returned to normal levels. We will continue to monitor to ensure stability.

Timeline

  1. Resolved · Jul 3, 02:11 UTC
    Latencies have returned to normal levels. We will continue to monitor to ensure stability.
  2. Monitoring · Jul 3, 02:05 UTC
    Our endpoints all look recovered. We will continue to monitor the situation to ensure that our systems are fully operational.
  3. Identified · Jul 3, 01:50 UTC
    We are seeing recovery, one of our partners is working on full resolution. Seeing increased latency across multiple partners but impact is limited to the US only.
  4. Investigating · Jul 3, 01:46 UTC
    We have identified the cause of the disruption to our services as due to dynamodb. We are currently working closely with the appropiate teams to resolve the issue as quickly as possible.
  5. Investigating · Jul 3, 01:25 UTC
    We are aware of an issue where increased latency is affecting multiple endpoints and some checkout timeouts. Our team is currently investigating, and we will provide additional updates as soon as possible.

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