Service Degradation – Polaris SCA Scan Service

Final update

We’re pleased to confirm that the previously reported issue affecting Polaris fAST SCA Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our teams will continue monitoring to ensure ongoing stability. We appreciate your patience and understanding during this incident. Please contact support if you experience any further issues.

1. Resolved · May 29, 12:29 UTC
   We’re pleased to confirm that the previously reported issue affecting Polaris fAST SCA Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our teams will continue monitoring to ensure ongoing stability. We appreciate your patience and understanding during this incident. Please contact support if you experience any further issues.
2. Investigating · May 29, 12:28 UTC
   We’re pleased to confirm that the previously reported issue affecting Polaris fAST SCA Scan Service has now been fully resolved, and service has been restored. All systems are operating normally as of [11 UTC]. Our teams will continue monitoring to ensure ongoing stability. We appreciate your patience and understanding during this incident. Please contact support if you experience any further issues.
3. Investigating · May 29, 10:58 UTC
   We are currently experiencing service degradation affecting SCA Scan service for some customers. Our teams detected the problem at [06:38, UTC] and are working to understand the scope and impact. We’ll share an update as soon as we know more within 60 minutes.
 Thank you for your patience.