Service Degradation – Polaris SAST/SCA scan slowness

Final update

We are pleased to confirm that the previously reported issue affecting Polaris SAST/SCA scans has been fully resolved, and normal service has been restored as of 9:30 PM EDT. All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability. We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.

1. Resolved · Aug 26, 01:34 UTC
   We are pleased to confirm that the previously reported issue affecting Polaris SAST/SCA scans has been fully resolved, and normal service has been restored as of 9:30 PM EDT. All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability. We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.
2. Investigating · Aug 25, 22:16 UTC
   We are continuing to investigate this issue.
3. Investigating · Aug 25, 21:14 UTC
   We are continuing to investigate this issue.
4. Investigating · Aug 25, 21:03 UTC
   We are currently investigating a service degradation that affecting Polaris SAST/SCA scans. The issue was detected by our monitoring teams at 4pm EDT, and we are actively assessing the scope and customer impact. A further update will be provided as sooner as new/additional information becomes available. We appreciate your patience as we work through this.