Dashboarding and Reporting module has been experiencing issues in Europe (https://eu.polaris.blackduck.com)
Jun 17, 19:24 UTCJun 30, 13:40 UTC
Duration
12d 18h
Impact
Minor
Root cause
Not disclosed
Black Duck, 90 days
17 incidents
Affected
Dashboards and ReportingPolaris: Europe - Dashboards and Reporting
Final update
This incident has been resolved. All dashboards and reports are now restored to normal in the Polaris Europe instance.
Timeline
- Resolved · Jun 30, 13:40 UTC
This incident has been resolved. All dashboards and reports are now restored to normal in the Polaris Europe instance.
- Identified · Jun 25, 17:31 UTC
The following dashboards and reports remain degraded in the Polaris Europe instance: Table Component Search, Table License Search, and Developer Detail SCA. The root cause has been identified, and remediation is in progress.
- Identified · Jun 22, 18:00 UTC
Most of the dashboards and reports are now restored in the Polaris Europe instance and data is updating with 30 – 60 minutes. The exceptions are the following dashboards and reports which are still not updating: the Table Component Search dashboard, the Table License Search dashboard, and the Developer Detail SCA report. Our engineering team is working on resolving the issue.
- Identified · Jun 17, 19:24 UTC
The Dashboarding and Reporting module for the Europe instance (https://eu.polaris.blackduck.com) has been experiencing issues where the data in dashboards and reports has not been updated since June 16, 2026. Our engineering team has identified the root cause and is working to resolve the issue. We expect to restore the service by June 18, 2026. Until then, data will not be updated in dashboards and reports, but all information will be refreshed once the service is restored. No data will be lost.
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