Service Degradation – KB/MaaS service slowness, Affecting Black Duck SCA

Final update

We are pleased to confirm that the previously reported issue has been fully resolved, and normal service has been restored as of 9:20 pm EDT. All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability. We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.

1. Resolved · Aug 26, 01:29 UTC
   We are pleased to confirm that the previously reported issue has been fully resolved, and normal service has been restored as of 9:20 pm EDT. All systems are now operating as expected. Our teams will continue to monitor closely to ensure ongoing stability. We appreciate your patience and understanding throughout this incident. Should you experience any further issues, please contact our support team.
2. Investigating · Aug 26, 00:13 UTC
   We are currently investigating a service degradation that may be affecting Black Duck SCA customers. The issue was detected by our monitoring teams at 7:30 pm EDT, and we are actively assessing the scope and customer impact. A further update will be provided as soon as new/additional information becomes available. We appreciate your patience as we work through this.