Incidentsby GlyphService Degradation – Polaris SAST Scan Service
Jun 26, 18:46 UTCJun 26, 20:04 UTC
Duration
1h 18m
Impact
Minor
Root cause
Not disclosed
Black Duck, 90 days
17 incidents
Affected
Scan ServicePolaris: North America - Scan Service
Final update
We’re pleased to confirm that the previously reported issue affecting Polaris SAST scans has now been resolved, and service has been restored. All systems are operating normally. Our teams will continue monitoring to ensure ongoing stability. We appreciate your patience and understanding during this incident. Please contact support if you experience any further issues.
Timeline
- Resolved · Jun 26, 20:04 UTC
We’re pleased to confirm that the previously reported issue affecting Polaris SAST scans has now been resolved, and service has been restored. All systems are operating normally. Our teams will continue monitoring to ensure ongoing stability. We appreciate your patience and understanding during this incident. Please contact support if you experience any further issues.
- Investigating · Jun 26, 18:46 UTC
We are currently experiencing service degradation affecting Polaris SAST Scans for some customers. Our teams detected the problem at 12:43 PM EST and are working to understand the scope and impact. A further update will be provided within 60 minutes, or sooner as new/additional information becomes available. Thank you for your patience.
More from Black Duck
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