[Minor] Issues with All Files Page
Aug 19, 11:38 UTCAug 19, 12:03 UTC
Duration
25m
Impact
Minor
Root cause
Not disclosed
Box, 90 days
17 incidents
Affected
Files PageBox Web Application - Files Page
Final update
After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Timeline
- Resolved · Aug 19, 12:03 UTC
After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
- Monitoring · Aug 19, 11:57 UTC
Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.
- Investigating · Aug 19, 11:38 UTC
Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.