[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
Sep 29, 14:15 UTCSep 29, 15:30 UTC
Duration
1h 14m
Impact
Critical
Root cause
Not disclosed
Box, 90 days
21 incidents
Affected
Not listed by the vendor.
Final update
From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Timeline
- Resolved · Sep 29, 15:30 UTC
From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
More from Box
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 203:43 UTCtoday | [Medium] Issue with File Requests | major | 0m |
| Sep 3018:08 UTC2 days ago | [Medium] Issue with multiple reports | major | Ongoing |
| Sep 2810:04 UTC4 days ago | [Medium] Issues with Box Notes | major | 28m |
| Sep 402:10 UTC4 weeks ago | [Minor] Issue with Admin Reporting | minor | 53m |
| Aug 2808:20 UTC5 weeks ago | [Medium] Issues with Box Hubs Shared Links | major | 1h 40m |
| Aug 2506:53 UTC5 weeks ago | [Critical] Issue with Downloads | critical | 44m |