Web Concierge Incident
May 18, 16:12 UTCMay 19, 03:12 UTC
Duration
11h
Impact
Critical
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Concierge
Final update
This incident has been resolved.
Timeline
- Resolved · May 19, 03:12 UTC
This incident has been resolved.
- Monitoring · May 18, 21:20 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 18, 16:12 UTC
We are currently investigating an issue with Capacity web concierge loading.
More from Capacity
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2513:13 UTC3 days ago | Capacity Agents Incident | critical | 3h 16m |
| Sep 1100:33 UTC2 weeks ago | Change to Outbound IP for Dev Platform | major | 51m |
| Aug 616:27 UTC7 weeks ago | Capacity Agents Incident | critical | 2h 44m |
| May 1316:58 UTC4 months ago | Users are experiencing difficulties logging into the Capacity Web Console. | critical | 1h 42m |
| May 720:37 UTC4 months ago | Issue with Articles | critical | 4h 26m |
| Apr 1715:58 UTC5 months ago | Failed Attachments | minor | 24h 8m |