Capacity outage history and postmortems
AI · St. Louis, US · 3 incidents in 90 days · 99.96% implied uptime · last 2d ago
History
49 on fileAbout Capacity
Customer support automation platform with omnichannel AI agents and agent-assist tools.
The last year, day by day
Downtime, added up
Capacity: 51m weighted downtime in range, category median 7h 38m.
3 incidents, 3 major or critical, 6h 51m of incident time (6h 51m major or critical, 0m partial), longest 3h 16m, implied uptime 99.96%, between Jul 1, 2026 and Sep 28, 2026.
Across fru.dev:Company profileRoundupPaydaysUptime
Questions
Is Capacity down right now?
Check Capacity's own status page at https://status.capacity.com for the live state. This page shows Capacity's incident history from that page; the most recent incident started 2026-09-25: "Capacity Agents Incident".
How often does Capacity have outages?
Capacity posted 3 incidents in the last 90 days and 21 in the last year, 3 of them major or critical in the last 90 days. The median incident lasted 2h 44m.
When was Capacity's last major outage?
2026-09-25: "Capacity Agents Incident", lasting 3h 16m.
What usually causes Capacity incidents?
Where Capacity explained the cause, the most common was third-party dependency (1 incidents). Most status updates do not name a cause.