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Capacity · AIAug 6, 2026, 16:27 UTC 3 months ago

Capacity Agents Incident

CriticalNot disclosedUpdated 45d ago
Aug 6, 16:27 UTCAug 6, 19:11 UTC
Duration
2h 44m
Impact
Critical
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
ConciergeKnowledge Base
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 6, 19:11 UTC
    This incident has been resolved.
  2. Monitoring · Aug 6, 18:05 UTC
    A fix has been implemented and we are monitoring the results.
  3. Investigating · Aug 6, 16:27 UTC
    We are currently investigating an issue with the Capacity AI Agent guided conversation card.

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Full history