Change to Outbound IP for Dev Platform
Sep 11, 00:33 UTCSep 11, 01:24 UTC
Duration
51m
Impact
Major
Root cause
Dependency
Capacity, 90 days
3 incidents
Affected
Dev Platform
Final update
This has been delayed two weeks until 9/23. We will be reaching out to impacted customers shortly with details.
Timeline
- Resolved · Sep 11, 01:24 UTC
This has been delayed two weeks until 9/23. We will be reaching out to impacted customers shortly with details.
- Monitoring · Sep 11, 00:33 UTC
The outbound IP from which our Dev Platform product makes API calls to third party services will unexpectedly change shortly, due to a maintenance related restart. Most customers will be completely unaffected by this, other than a short disruption to any outbound calls through Dev Platform at 9pm CDT. However, some customers have allowlisted this IP and will need to make updates to their network. Please reach out to your Customer Success representative if you believe you will be affected and need details. We will be reaching out to customers ourselves shortly as well.