Capacity Agents Incident
Sep 25, 13:13 UTCSep 25, 16:28 UTC
Duration
3h 16m
Impact
Critical
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
ConciergeVoiceKnowledge Base
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 25, 16:28 UTC
This incident has been resolved.
- Monitoring · Sep 25, 13:27 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Sep 25, 13:13 UTC
We are currently investigating an issue with our Agents service.