Possible degradation in super resolution results
Jun 3, 16:33 UTCJun 3, 18:59 UTC
Duration
2h 26m
Impact
Informational
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved.
Timeline
- Resolved · Jun 3, 18:59 UTC
The issue has been resolved.
- Monitoring · Jun 3, 17:36 UTC
A fix has been deployed, and we are monitoring.
- Identified · Jun 3, 16:33 UTC
Around ~3 hours ago, the super resolution model was deployed to fix a customer issue. This introduced possible degradation in some super resolution results. We are working on the fix.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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