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Cloudinary · Apps and SaaSJul 12, 2026, 10:20 UTC 4 months ago

Elevated Error Rates for Requests Using g_auto

MajorNot disclosedUpdated 46d ago
Jul 12, 10:20 UTCJul 12, 12:44 UTC
Duration
2h 24m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Media Transformation API - APAP Datacenter - Media Transformation API - AP
Status page

Final update

The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

Timeline

  1. Resolved · Jul 12, 12:44 UTC
    The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.
  2. Monitoring · Jul 12, 10:20 UTC
    An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

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