Search API and Media Library Issues
Feb 10, 08:21 UTCFeb 10, 12:02 UTC
Duration
3h 42m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Admin API - USAdmin API - APAdmin API - EUUS Datacenter - Admin API - USEU Datacenter - Admin API - EUAP Datacenter - Admin API - AP
Final update
This incident has been resolved.
Timeline
- Resolved · Feb 10, 12:02 UTC
This incident has been resolved.
- Identified · Feb 10, 08:21 UTC
Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.